Privacy Policy

Last updated: June 4, 2026

Utah Custom Tile (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit utahcustomtile.com (the “Site”) or request our services.

Information We Collect

Information You Provide

When you fill out a quote form, request financing information, or otherwise contact us, we may collect your name, phone number, email address, project details, and any other information you choose to share.

Information Collected Automatically

When you visit the Site, we may automatically collect technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. We may collect this through cookies and similar technologies.

Third-Party Analytics and Advertising

We may use services such as Google Analytics and advertising platforms to understand how visitors use the Site. These services may set their own cookies and collect usage data subject to their own privacy policies.

How We Use Your Information

We use the information we collect to:

Respond to your quote requests and inquiries.
Provide, schedule, and complete tile installation services.
Process or refer financing requests you initiate.
Communicate with you about your project, including updates and follow-ups, by phone, email, and text message.
Improve the Site and our services.
Comply with legal obligations.

SMS / Text Messaging Terms & Consent

By providing your phone number and opting in through a form on the Site, you consent to receive text messages (SMS/MMS) from Utah Custom Tile related to your inquiry, quote, scheduling, and project updates, and, where you have agreed, promotional or marketing messages.

Consent is not a condition of purchase. You are not required to agree to receive marketing text messages in order to buy our services.
Message frequency varies based on your interaction with us.
Message and data rates may apply.
To opt out, reply STOP at any time. You will receive a confirmation message and no further texts unless you opt back in.
For help, reply HELP or contact us at (801) 346-1635 or projects@utahcustomtile.com.
Carriers are not liable for delayed or undelivered messages.

No sharing of opt-in data. Mobile opt-in and consent information will not be shared with any third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers who help us operate our business (for example, CRM, scheduling, hosting, email, messaging, or analytics providers) solely to perform services on our behalf.
Financing partners, only when you request financing information or apply for financing.
Legal and safety purposes, when required by law or to protect our rights, property, or safety.

As stated above, SMS opt-in and consent data are never shared with third parties for marketing purposes.

Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may request that we update, correct, or delete your personal information by contacting us using the information below. You may unsubscribe from marketing emails using the link in those emails, and from text messages by replying STOP.

Cookies

You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the Site may not function properly if you disable cookies.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

Utah Custom Tile

Phone:
(801) 346-1635

Email:
projects@utahcustomtile.com